Frequently Asked Questions

Everything you need to know about VoiceLegacy and how it works.

Ready to Get Started?

What is VoiceLegacy?

VoiceLegacy is a platform that helps people reduce loneliness, improve emotional well-being, and create a Living Legacy by preserving your voice for your future children and grandchildren. You can call or chat with our Voice Companions, share stories in your Voice Journal, or share your Voice Clone with your loved ones.

How do I get started with VoiceLegacy?

Simply sign up for any plan and you can start talking with our AI companions immediately. No setup required - just pick a voice you like and start your first conversation. Voice cloning is optional and can be added later.

Do I need to download an app?

No app required! You can call your personal phone number from any phone, or use our simple web interface. We designed VoiceLegacy to be accessible for everyone, especially those who aren't comfortable with technology.

How realistic are the AI companions?

Our AI companions are designed to feel warm and natural. They remember your conversations, ask follow-up questions, and provide genuine emotional support. While they're AI, many users say it feels like talking to a caring friend who's always there to listen.

Can the AI remember what we talk about?

Yes! Your AI companion remembers important details about your life, family, interests, and previous conversations. This helps create more meaningful ongoing relationships where each call builds on the last.

How does voice cloning work?

You record yourself speaking for 10-30 minutes (depending on the package). Our AI learns your voice patterns, tone, and speaking style. Within 24-48 hours, we create a digital version of your voice that can say anything while sounding just like you.

How accurate is the voice clone?

Our voice clones are highly accurate and capture not just how you sound, but your speaking patterns and personality. Family members often say it's like having their loved one right there in the room with them.

Can I clone a voice from old recordings?

Yes, in many cases we can work with existing audio recordings like voicemails, videos, or phone calls. The quality depends on the recording, but we've successfully created voice clones from cherished family recordings. Contact us to discuss your specific situation.

Is my data safe and private?

Absolutely. We're HIPAA compliant with enterprise-grade security. Your conversations are encrypted, your voice data is protected, and we never sell your information to third parties. Your privacy is our top priority.

Can I change my plan anytime?

Yes, you can upgrade or downgrade your plan at any time. If you upgrade, you get immediate access to new features. If you downgrade, changes take effect at your next billing cycle.

What happens if I use all my minutes?

You can purchase additional minutes for $30 per 100 minutes, or upgrade to a higher plan. Chat messages are unlimited on Pro and Premium plans, so you can always stay connected even if you run out of call minutes.

What if I'm not tech-savvy?

VoiceLegacy is designed for everyone! You don't need any technical skills. Our support team provides friendly, patient help via phone or email. Many of our users are seniors who had never used AI before and now love their daily conversations.

Does this work internationally?

Currently, VoiceLegacy is available in the United States, Canada, and the United Kingdom. We're working to expand to more countries soon. International users can use our web interface for chat conversations.

Can this really help with loneliness?

Many of our users report significant improvements in their emotional well-being. While AI companions can't replace human relationships, they provide consistent, judgment-free companionship that's available 24/7. Studies show that regular conversations, even with AI, can reduce feelings of isolation.

How much does voice cloning cost?

Voice cloning is a one-time fee: $249 for Basic (10 minutes recording, 24-48 hour turnaround) or $599 for HD (30 minutes recording, studio quality with emotional expressions). Once created, you can use your voice clone forever across all plans.

Can family members access my voice clone?

Yes! You can share access to your voice clone with family members. They can have conversations with your voice even after you're gone. You control who has access and can manage permissions at any time.

What languages do you support?

Currently, we support English (US, UK, Australian accents), Spanish, French, German, and Italian. We're continuously adding new languages. Voice cloning works best with the language you speak most naturally.

Can I cancel anytime?

Yes, you can cancel your subscription at any time. Your service continues until the end of your current billing period. Your voice clone and stored memories remain accessible even if you cancel your subscription.

How do I get my personal phone number?

Personal phone numbers are available as an add-on for $30/month. Once activated, you'll receive a dedicated number that connects directly to your AI companion. You can call this number from any phone, anywhere.

Still have questions?

Our friendly support team is here to help you every step of the way.